Red Carpet - Cinema • Café • Venue

REGISTRATION

                
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                I have read and AGREED to the Red Carpet’s End User Agreement
                         
                I have read and AGREED to the Shangri-La Plaza’s Privacy Policy
                         
                Link my E-See Club Membership on this account

RED CARPET WEBSITE END USER AGREEMENT

INTRODUCTION

This document contains the Terms and Conditions governing your use of this Website, Red Carpet Online Ticketing System (herein collectively referred to as the "Service or Red Carpet Service"), your purchase of any movie tickets, goods or services from Red Carpet, and participation in any promotion organized by Red Carpet on the Website. Red Carpet is being operated by the Shangri-La Plaza Corporation.

If you do not agree to these Terms and Conditions, please do not use or access the Service. Shangri-La Plaza Corporation reserves the right to update these Terms and Conditions from time to time and at its sole discretion. Your continued use of the Service following the posting of any changes to the Terms and Conditions constitutes your acceptance of such changes. We strongly recommend that you review the Terms and Conditions whenever you use this Website and prior to your use of Red Carpet Services. You can review the most current version of these Terms and Conditions at any time.

DISCLAIMER

Red Carpet is providing this facility as an alternative mode of purchasing movie ticket(s) and makes no representations or warranties of any kind, express or implied, with respect to this Website or the information, content, products or Services included in this site. Under no circumstances shall Red Carpet or any of its officers or employees be liable for any loss, additional costs or damage as a result of any use of this facility. This Service facility is currently only to be used for the purchase of Red Carpet movie ticket(s).
Red Carpet does not warrant that the service will (1) be uninterrupted; (2) be free from inaccuracies, errors, viruses or other harmful components; (3) meet your requirements; or (4) operate in the configuration or with the hardware or software you use. If you are dissatisfied with this Website or any content on the site, or with the Terms and Conditions, you may discontinue using Red Carpet Service. You acknowledge, by your use of Red Carpet Service, that your use is at your own risk.
In the event that any applicable law does not allow the limitation of liability set forth above or any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the aggregate liability of Red Carpet under such circumstances for liabilities that otherwise would have been limited shall not exceed the price you paid for the purchase via the Service.

PURCHASE AND RESERVATION

Purchase of tickets online will be allowed no later than 1 hour before screening time. The maximum number allowable per transaction is 10 tickets per customer.
Movie tickets purchased via the Services are strictly non-cancelable and are not available for exchange under whatever circumstances. Refunds will be provided only when the movie itself has been cancelled/re-scheduled, or if the cinema(s) concerned will not be operating at the specific date and time stated in the purchased movie ticket for any reason whatsoever. Refunds will be coursed thru the respective medium by which the Purchaser bought the tickets (Visa or Mastercard credit/debit card). Cards issued outside of the Philippines cannot be used for this service.
A non-refundable PHP 20.00 (Philippine Peso) convenience fee per ticket will be charged to your credit/debit card for every ticket purchased via the Service. For ESee Club members who purchase online thru the Service and pay using a preloaded E-See Club wallet, no convenience fee will be charged. E-See Club members who choose to pay by credit card will be charged the PHP20.00 convenience fee.
Movie tickets purchased via the Services will be available for collection at the Level 6 cinema ticket booth and satellite ticket booths on Level 1, Main Wing and Lower Ground, East Wing. The Purchaser must present any of the following:
- Printed copy of the voucher sent thru email, which contains the reference number and Barcode or QR code used to retrieve transaction information for purchase verification and ticket printing confirmation. See Website help page for more information on Barcode and Voucher redemption.
- Screenshot of the QR Code from a smartphone or tablet corresponding to the reference number of the transaction.
- Unclaimed tickets shall be forfeited fifteen minutes after the movie has started.
- The Purchaser is responsible for safekeeping the ticket, print out of the voucher as well as the barcode/QR CODE issued as Red Carpet will not be responsible for lost or claimed ticket(s) and will not re-issue the same.
Movie tickets are made available subject to the classification of the relevant film given by the Movie and Television Review and Classification Board (MTRCB). Red Carpet has a legal obligation to refuse admission to any person, who in the opinion of its Theater Manager, is under the minimum age required for the MTRCB R-13, R16 and R-18 classified films. Proof of age may be required in certain instances.
You represent and warrant that (a) any credit information you supply is true and complete; (b) charges incurred by you will be honored by your credit card company; and (c) you will pay the charges incurred by you at the posted prices, including any applicable taxes and service fees.
In order for your transaction to be deemed successful, you should receive an option to print your confirmation page from Red Carpet website at the end of the ETicketing transaction process, receive an email copy of your transaction details as well as the barcode/QR CODE for ticket redemption in the email address which you supplied when registering for the Service.
All payments are subject to the terms and conditions of each bank and Red Carpet has no authority over any payments made through the bank payment gateway. Red Carpet does not retain your payment details or any other significant information such as your credit card number, passwords, pin number etc. Details of your credit / debit card may be securely held by the bank which processes your transaction.

REGISTRATION

Red Carpet Service is available only to, and may only be used by individuals who can form legally binding contracts under the law. Without limiting the foregoing, our Services are not available to minors (persons under the age of 18). If you are under the age of 18, you can use Red Carpet Service only under the supervision of your parents or guardians.
In order to use the facility, personal information such as full name, contact number and email address are collected prior to any purchase of Red Carpet tickets from or through this Website, or before participating in any promotion organized by Red Carpet on the Website.
You are solely responsible for your personal information subject to Red Carpet’s use of the same in accordance with the Shangri-La Plaza Privacy Policy. You acknowledge that no data transmission over the internet can be completely secure, and Red Carpet cannot give an absolute assurance that your personal information you provide to us will be secure at all times. If you object to your personal information being used in this way, please do not use Red Carpet Service.
Without limiting other remedies, Red Carpet may, at its sole discretion, limit your activity, temporarily or indefinitely suspend or terminate your membership and refuse to provide Red Carpet Service to you if: (a) you breach any Terms and Conditions hereof or any terms incorporated by reference; (b) we are unable to verify or authenticate any information provided to us which we deem requisite and necessary; or (c) we believe that your actions may cause financial loss or legal liability to us.

THIRD PARTY LINKS AND ADVERTISING

Red Carpet provides hyperlinks to third party sites (“Linked Sites”) for convenience only, and the inclusion of the hyperlink does not imply any endorsement of the Linked Site by Red Carpet or its affiliates. In addition, the inclusion of third party advertising on this Website (whether with or without hyperlinks) is not an endorsement or recommendation of the third party advertiser by Red Carpet or its affiliates. You acknowledge and agree that Linked Sites are not under the control of Red Carpet and that Red Carpet is not liable or responsible for: (a) any act, omission or negligence of any person who administers or owns any Linked Site; (b) the copyright compliance, legality or decency of any Linked Site; (c) the accuracy or reliability of any information provided by any Linked Site; (d) any goods or services provided by any person who administers or owns any Linked Site; (e) the performance of any obligations owing to by any person who administers or owns any Linked Site; or (f) the contents of the site including if it is discovered by the user as annoying, scandalous, or contrary to his values and beliefs.

PERMITTED USE

The Service is for your personal and non-commercial use. Unless otherwise agreed to in writing by Red Carpet, you agree that you will not use the Service or duplicate, download, publish, modify or otherwise distribute or use any material included in the Service for any purpose, except to review the information included in the Service, to subscribe to programs included in the Service, and to purchase movie or other event tickets, or other products offered by Red Carpet for your personal use. Use of the Service or the materials or content contained in the Service for any purpose not set forth in these Terms and Conditions is prohibited and may subject the user to criminal prosecution under Philippine laws.

COPYRIGHT AND PROPRIETARY RIGHTS

You acknowledge and agree that the copyright and other intellectual property rights in the Service and in all information and materials on this Website ("Website Content") are owned by Shangri-La Plaza Corporation, its affiliates, suppliers or licensors unless otherwise expressly indicated. The Website Content is protected by Philippine and international copyright and trademark laws.
You agree that you will not do any of the following without Shangri-La Plaza Corporation’s written permission:
- use Red Carpet’s trademarks, except for printing out a copy of this Website or as part of a reference to a Red Carpet product or service;
- reproduce, copy, modify, merge, adapt, translate, re-publish, frame, upload to a third party, post, transmit, broadcast, communicate to the public or otherwise make the Website Content available to the public;
- transmit or display the Website Content on any computer, system or network which permits electronic access by more than one user at a time;
- use, sell, assign, rent, sub-license or otherwise deal with the Website Content except as permitted by the Terms and Conditions; or
- anything else which would infringe Red Carpet’s rights or the rights of Red Carpet’s content suppliers.
You may view this Website using a web "browser" so long as you do not change the form of copyright and other proprietary notices if you are interested in a piece of content solely for your own personal and non-commercial use, you may save a single copy, print one or download one.

CHANGE OR SUSPENSION OF SITE

We reserve the right to modify or discontinue, temporarily or permanently, this Site or any part of this Site with or without prior notice. You agree that we shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site and / or any Services under this agreement, for any reason. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site which may be interfered with by factors outside of our control. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. During this time, the Site will be temporarily unavailable. We shall not be made liable for any discomfort or prejudice which you have suffered as a result of these circumstances.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the Philippines, without regard to any conflicts of law rules. Any dispute, controversy, or claim arising out of or relating to this Agreement shall be settled by arbitration in accordance with the Philippine Dispute Resolution Center, Inc. (PDRCI) Arbitration Rules then in force. Any other cause of action the exclusive jurisdiction over which is conferred upon the regular courts shall be filed, prosecuted, or enforced exclusively with/through the appropriate court in the City of Mandaluyong, Philippines.

SHANGRI-LA PLAZA PRIVACY POLICY

INTRODUCTION

Shangri-La Plaza Corporation (SLPC) respects the privacy of all its customers and business partners. We shall keep confidential all information its customers provide through our different Services (“Services”). Shangri-La Plaza Corporation shall fully observe the requirements of RA 10173 (Data Privacy Act of the Philippines) in respect of the protection of its customers and business partners’ data.

Our goal is to provide you with a personalized online experience that gives you relevant and helpful information, resources and services. This Privacy Policy covers the conditions under which this website is being made available to you. The Privacy Policy discusses, among other things, how data obtained during your visit to this web site may be collected and used. We strongly recommend that you read the Privacy Policy carefully. By using this web site, you agree to be bound by the terms of this Privacy Policy. If you do not accept the terms of the Privacy Policy, you may opt to discontinue using the web site or any materials obtained from it.

This Private Policy is subject to change without prior notice. Your use of the Service or materials obtained, indicates that you agree to the Privacy Policy at the time of use. To be updated with the effective Privacy Policy, please check the web site regularly.

You agree that we shall be entitled to retain any data or information relating to your use of the Shangri-La Plaza Services. The data or information shall include but not be limited to those relating to the device used to access the Shangri-La Plaza Service, the application, MAC address, IMEI, build number of the device, local storage, cookies, and other anonymous identifiers.

We shall not use any personal data collected by the Shangri-La Plaza except in accordance with this Agreement.

We reserve the right to use the Shangri-La Plaza Services or any of its parts or systems for advertising purposes. You agree that we can use any or all data or information that we obtained through the Shangri-La Plaza Service, including, without limitation, your primary login information, for advertising or for any other commercial or sponsored service.

THE APPLICATION OF THIS PRIVACY POLICY

This Privacy Policy (the "Policy") which forms part of the Terms of Use of our various services applies to personal data and information regarding customers and other individuals when a customer is on the Shangri-La Plaza website and when a customer uses any SLPC service [such as but not limited to All Day WIFI, Online Ticket Purchase and E-See Club] and participation in SLPC promotions requiring personal information.

By clicking the accept button or by continuing to use this website, and by providing your personal information, you are hereby giving consent to the terms and conditions of this privacy policy, which may be amended, replaced, revised, updated and/or changed from time to time without notice, and to our processing of your personal information for the purposes stated below. If you do not agree to the terms and conditions of this privacy policy, please do not use this site.

COLLECTION AND USE OF PERSONAL INFORMATION

The term "personal data" in this Policy refers to personal information which is capable of identifying you as an individual. You can visit our website without providing any personal data or information. When we need to collect personal data from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. Personal data may be collected as part of the following:

We use your information that is collected through the Sites for the following purposes:

To deliver product (s) and/or provide service (s) to you;
To provide customer service (s) to you;
To alert you of special offers, updated information, other new products or service, or to forward promotional materials to you upon your request;
To complete a transaction or service requested by you;
To manage, organize and/or operate our promotional activities which you have participated in;
To ensure the Sites are relevant to your needs;
To help us create and publish content most relevant to you;
To notify you about a material change to this Privacy Policy or the Terms of Use only if necessary and/or when required by relevant laws and regulations;
To allow you to access to limited-entry areas of the Sites;
To allow you to upload content or to add a comment to the Sites;
To contact you in response to sign up forms such as “Contact Us” or other inquiries.
To analyze, review, and improve the product (s) and/or service (s) that we offer;
To understand the user experience of those who visit our sites;
To develop new product(s) and/or service (s);
To provide you with user-friendly navigation experience;
To protect and defend our rights and property, including without limitation by way of legal proceedings;
To meet our legal compliances and/or audit requirements;
For marketing purposes;
For internal record keeping purposes; or
To comply with government orders or requirements, laws, rules, and regulations, or with Court Orders.

LOG FILES

Every time you request or download a file from the web site, SLPC may store data about these events and your IP address in a log file. SLPC may use this information to analyze trends, administer the web site, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.

COOKIES

The Website may use a feature of your browser to set a “cookie” on your computer. Cookies are small packets of information that a website stores on your computer. SLPC’s website can then read the cookies whenever you visit. SLPC may use cookies in a number of ways, such as to save your password so you don’t have to re-enter it each time you visit our site, to deliver content specific to your interests and to track the pages you’ve visited. These cookies allow us to use the information we collect to customize your experience so that your visit to our site is as relevant and as valuable to you as possible.

Most browser software can be set up to deal with cookies. You may modify your browser preference to provide you with choices relating to cookies. You have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject cookies, certain functions and conveniences of our web site may not work properly, and you may be unable to use SLPC’s services that require registration in order to participate, or you will have to re-register each time you visit our site. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar.

INFORMATION SHARING AND DISCLOSURE OF YOUR PERSONAL INFORMATION

From time to time, SLPC may disclose and transfer your personal data and information (whether within or outside of the Philippines) to business partners who provide administrative, telecommunications, payment, fulfilment or other services to facilitate your requests or provide you with goods and services you require and for the purposes described under the section “Collection and Use of Personal Information”.

We reserve the right to disclose any personal data and information we have concerning you if we are compelled to do so by a court of law or requested to do so by a governmental entity or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property. We may share aggregated demographic information with business partners or other entities. This aggregate information is not linked or traceable to any personally identifiable information about you.

DIRECT MARKETING

We intend to use your personal information (including your name, address, telephone numbers, email and other contact details) to send you marketing communications such as direct-mail, email, telephone calls and SMS containing news, offers, promotions, events to be offered by us or by our affiliates.

You may opt-out from receiving marketing communications at any time, free of charge, by contacting SLPC.

INFORMATION SHARING

SLPC does not sell, rent, or lease any individual’s personal information or lists of email addresses to anyone for marketing purposes, and we take commercially reasonable steps to maintain the security of this information. However, SLPC reserves the right to supply any such information to any organization into which SLPC may merge in the future or to which it may make any transfer in order to enable a third party to continue part or all of its mission. We also reserve the right to release personal information to protect our systems or business, when we reasonably believe you to be in violation of our Terms of Use or this Privacy Policy or if we reasonably believe you to have initiated or participated in any illegal activity. In addition, please be aware that under certain circumstances, SLPC may be obligated to release your personal information pursuant to or in compliance with legal, judicial or other government subpoenas, warrants, or other orders.

EDITING CUSTOMER ACCOUNT INFORMATION

You may edit the personal information you have provided at any time. You may contact SLPC to do so.

SECURITY

SLPC continues to exert reasonable efforts to prevent unauthorized access to and ensure the correct use of your personal data, and observes appropriate physical, electronic and managerial measures to safeguard and secure the personal data we collect. These measures are subject to ongoing review and monitoring. SLPC’s efforts notwithstanding, SLPC makes no guarantee whatsoever that your personal data and information will not be subject to interference, misuse or hacking and we shall not be responsible for any loss, misuse or alteration arising as a result of such incidents.

RETENTION AND DISPOSAL OF YOUR DATA

We shall retain your data only for as long as necessary for the purposes set out above. To the extent required by law, we shall take reasonable steps to destroy, or de-identify or redact personal data in a secure manner in the disposal of your data.

CHANGES TO THIS PRIVACY POLICY

SLPC may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.

GOVERNING LAW AND VENUE

This Agreement shall be governed by and construed in accordance with the laws of the Philippines, without regard to any conflicts of law rules. Any dispute, controversy, or claim arising out of or relating to this Agreement shall be settled by arbitration in accordance with the Philippine Dispute Resolution Center, Inc. (PDRCI) Arbitration Rules then in force. Any other cause of action the exclusive jurisdiction over which is conferred upon the regular courts shall be filed, prosecuted, or enforced exclusively with/through the appropriate court in the City of Mandaluyong, Philippines.

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RED CARPET WEBSITE END USER AGREEMENT

INTRODUCTION

DISCLAIMER

PURCHASE AND RESERVATION

REGISTRATION

THIRD PARTY LINKS AND ADVERTISING

PERMITTED USE

COPYRIGHT AND PROPRIETARY RIGHTS

CHANGE OR SUSPENSION OF SITE

GOVERNING LAW

SHANGRI-LA PLAZA PRIVACY POLICY

INTRODUCTION

THE APPLICATION OF THIS PRIVACY POLICY

COLLECTION AND USE OF PERSONAL INFORMATION

LOG FILES

COOKIES

INFORMATION SHARING AND DISCLOSURE OF YOUR PERSONAL INFORMATION

DIRECT MARKETING

INFORMATION SHARING

EDITING CUSTOMER ACCOUNT INFORMATION

SECURITY

RETENTION AND DISPOSAL OF YOUR DATA

CHANGES TO THIS PRIVACY POLICY

GOVERNING LAW AND VENUE

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